Notation based on Specified Commercial Transactions Law

Distributor
Specified nonprofit corporation Decent Work Lab
Administrative Officer
Ayaka Nakao
Zip code
145-0062
Address
#205 2-36-20, Kitasenzoku Ota-ku, Tokyo, Japan
Explanation of charges in addition to item price
Shipping fee, charge for cash on delivery, bank transfer fee may apply separately from product price. Additionally, a 10% consumption tax will be charged.
Application validity period
As a general rule, payment must be made within 5 days after ordering the product (product sold at the non profit organization Decent Work Lab).
Defective item
In the unlikely event of defective products, please contact us within 3 days of product
arrival and return it to us by cash on arrival. We will send you a new item promptly. Please understand that it can not respond to returned goods unless the item has defects.
Sales volume
The product is only in stock. If your order is out of stock, we will contact you by phone or email.
Delivery time
We will ship it within 7 days after receiving your order.Weather conditions · Delivery agency circumstances · If there is a delay for some other reason we will inform you by e - mail etc.Also, for some products, due to high-demand, delivery may be several weeks to a few months delayed.We greatly appreciate your understanding.
Payment method
bank transfer
Payment deadline term
Please pay within business days, excluding weekends and holidays.
Return expiration date
Returns other than defective items can not be accepted. Please note. However, in case of a defective item, we will immediately exchange it for a non-defective item. Please contact us within 3 days after goods arrival.
Return shipping fee
Returns are not allowed. However, we will bear the shipping fee for defective items.
Please contact us within 3 days after goods arrival.
Telephone number
(+81)3-6451-7345
Public Email address
info@decentwork-lab.org
Homepage address
http://decentwork-lab.org/eng/